Last Updated on October 24, 2017
Thank you for using Zilpini!
1. INFORMATION WE COLLECT
What personal information do we collect from people that visit our blog, website or app?
1.1 We collect following information that Users share with us such as:
Account information: When registering on our Site, we require the Users to provide us with their name and email address.
Profile information: Users are required to create a profile in order to use certain features of our Site. While creating a profile, we may require, as appropriate, to provide us with your mailing address, gender, date of birth and picture to help you with your experience using our Site. Some of this information such as your name, profile picture and description will be a part of your Public Profile and will be visible to the public visiting our Site.
Information for authentication: We may required Users to provide us with their phone number, Drivers license, State ID or other Government issued photo ID to create and maintain a safe and trusted environment.
Payment information: We collect your financial information (such as credit card, paypal email id, bank account information) to process and make payments. An external PCI compliant payment gateway handles all CC transactions.
Exchanging information with other ZILPINI Users: You may at times choose to communicate with other ZILPINI Users through your ZILPINI account. We collect any information you exchange or choose to provide through our Site.
Other: Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
1.2 We automatically collect following Non-personal identification information when Users visit our Site:
How you use our Site: We collect information on how you use our Site, pages and content you visit, Services you browsed, items you searched and saved, and other actions you peformed on our Site.
Location: We may collect information related to your general location (IP addresses, zip code) or exact location (based on your GPS). You may choose to disable sharing your location in your device’s settings menu.
Transaction details: If you place an order through our Site, we collect information related to time, date, amount charged and other related transaction details.
Other information: We automatically collect other non-personal identification information even if you have not registered with us or logged in. This information may include, and is not limited to, the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
1.3 We collect following information from Third Parties:
Third Party Links: If you link, connect, or login to ZILPINI using third-party account (such as facebook, google), the third-party service may send us your registration and/or profile information. This information is as authorized by you via your privacy settings at that service.
Background check information: For Users in the United States, to the extent permitted by applicable laws, weay obtain reports from public records of criminal convictions or sex offender registrations. We may use your information, including your full name and date of birth, to obtain such reports.
Other information: To the extent permitted by applicable laws, we may obtain additional information about you, such as fraud detection data or demographic data, and your activities on and off our Site from third-party service providers.
1.4 Do we use 'cookies'?
Help remember and process the items in the shopping cart.
Understand and save your preferences for future visits.
Keep track of advertisements.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.
1.5 When do we collect such information?
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on our site, create a profile, place an order, fill out a form, respond to a survey, subscribe to a newsletter, use live chat, open a support ticket, enter information on our Site, provide us with feedback on our products or services and in connection with other activities, services, features or resources we make available on our Site.
2. HOW WE USE THE INFORMATION WE COLLECT
We may use the information we collect from Users in the following ways:
To run and operate our Site: We may need Users information to display content on the Site correctly.
To improve customer service: Information Users provide helps us respond to their customer service requests and support needs more efficiently.
To personalize User experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. This will allow us to deliver the type of content and service offerings in which they are most interested.
To improve our Site: We may use feedback Users provide to improve our products and services in order to better serve them.
To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To run a promotion, contest, survey or other Site feature: We send Users information they agreed to receive about topics we think will be of interest to them.
To manage product reviews and ratings: We may use third party service providers to help us manage product reviews and ratings left by Users.
To follow up with Users: To follow up with Users after correspondence (live chat, email or phone inquiries) to improve their experience with us.
To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. (Note: If at any time Users would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.)
To create and maintain a safer and trusted environment: We use the information to detect and prevent fraud, spam, abuse, security incidents and other harmful activity that might impact Users experience of our Site.
We may use the information to verify and authenticate information provided by them.
We may use information to perform investigations, risk assessments and comply with legal obligations.
We may use information to resolve any disputes with any of our Users and enforce our policies.
3.1 How do we protect User information?
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
We do not use vulnerability scanning and/or scanning to PCI standards. An external PCI compliant payment gateway handles all CC transactions.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a User places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
4. SHARING AND DISCLOSURE
4.1 Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
Sharing between the Users:
When you as a User book a service (class, event, workshop or any other service) or submit a personalized session request, we share certain information about you with the User you booked service with, including your name, name of any additional guests, your cancellation history, and other information you agree to share.
When you have a confirmed booking, certain information is shared between both Users to coordinate the booking, such as your full name, phone number, cancellation policy and venue location.
We do not share your billing or payment information with other Users.
Other information: There is certain information, such as your first name, your picture, your description, and city, calendar availability, reviews, services, that is publicly visible to others. Any content shared in a social media post or public forum, or using similar feature on ZILPINI, is publicly visible.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Compliance with Law: We may disclose you information to courts, governmental authorities, law enforcement, or any other authorized third parties, when it's release is appropriate to
comply with the law or respond to any claims against us
enforce and administer our site policies or other agreements with the Users
to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability
for fraud investigation and prevention
to protect our rights, property or safety or the rights, property and safety of our Users.
We will notify the users about these requests unless providing such notice is prohibited by the legal process itself or we believe doing so will create a risk to an individual or group or increase a risk upon us and our property, our Users and our platform.
Information you share publicly on ZILPINI may be indexed through third party search engines, which may your may not be updated even if you change your Account settings. We are not liable for the practices of third party search engines.
We may display parts of our platform on our business partners websites. If your services are listed on those websites, your public profiles will be visible to the users and visitors of that site.
5. THIRD-PARTY LINKS
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
6. OTHER INFORMATION
6.1 Google: Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. We use Google AdSense Advertising on our website.
We have implemented the following:
• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
6.2 Linking to third-party accounts: You may link your Zilpini account to a third party social networking service. When you created this link some of your information from Zilpini account may be visible on the third-party accounts and vice versa. And some of your public information on the third-party accounts may be used for fraud prevention and safety. The information you display is subject to your settings and authorizations on our marketplace and the third party site.
6.4 Do Not Track signals: We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
6.5 Does our site allow third-party behavioral tracking? We allow third-party behavioral tracking.
7. CALIFORNIA ONLINE PRIVACY PROTECTION ACT
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
You can change your personal information by logging in to your account
8. COPPA (CHILDREN ONLINE PRIVACY PROTECTION ACT)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old. However, we do not control whether services we use such as third-parties, including ad networks or plug-ins collect PII from children under 13. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
9. FAIR INFORMATION PRACTICES
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email: Within 7 business days
We will notify the users via in-site notification: Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
10. CAN SPAM ACT
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
However, you may at any time review, update or delete the information you provided in your Zilpini account by logging into your account and reviewing your account settings and profile. You may also choose to cancel your account by going to account settings. Note that the information you already shared with others may continue to be visible on our platform in association with your name, even though your account is canceled.
13. CHOICE OF LAW; ATTORNEYS' FEES; EQUITABLE RELIEF.
Choice of Law. The laws of the state of Texas govern this agreement (without giving effect to its conflicts of law principles).
Choice of Forum. Both parties consent to the personal jurisdiction of the state and federal courts in Katy County, Texas.
13. CONTACTING US